Contact support team
Get in touch with the our support team. Send an email to a member of our Customer Service, the marketing team, the technical team or our human resources experts.
"I´m not a customer"
You can contact our support team for pre-sales questions directly related to Wiblion or its ecosystem.
"I am a customer"
If you are already a customer, you can access your Wiblion account and request priority assistance.
If you have technical questions or need tutorials you most likely find the answer at our Academy.
Get an outline to know everything about Wiblion and how it cal help you reach your online goals.
Due to unusually high volume, we are experiencing delays in our response times. If you are already a client at Wiblion, we recommend you request assistance from the support section of your Wiblion account.
Frequent questions about Wiblion
Solve your doubts quickly, thanks to the questions that others have already asked us.
DOES WIBLION OFFER WEB HOSTING?
All Wiblion plans include professionally managed cloud hosting, ensuring your website is online and available at all times.
FOR HOW LONG ARE THE CONTRACTS WITH WIBLION?
All our plans are paid monthly or yearly depending on the nature of the plan you´ve chosen. You can start, pause or cancel your subscription at any time.
How long does it take to generate my website?
When you contract a plan with Wiblion it will usually take a few minutes, although depending on the level of requests we receive, it can take from 1 to 2 hours to propagate effectively.
Regardless of this, we will always keep you informed about it through your email, so that when your website is already propagated and fully functional, you can access it and start building it.
Do you make custom web pages?
Yes. To make a custom website you will first need to contract one of our plans. You will then be assigned a developer with whom you will work hand in hand to build your site. Send us a request through the form in our support section to help you.
How do I cancel the service?
You can cancel your subscription at any time. You won’t even have to call or email us. All you have to do is open your Wiblion account manager, find your subscription and cancel it. You will still have access to your site and all its features until the next billing period starts.
Why do i need to leave a valid payment method on trial?
This information is not stored directly by Wiblion, but by our payment provider Stripe, which uses the best encryption and payment security standards on the market.
In case you cancel your subscription before the expiration of your trial period, you will not be charged anything.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept most major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
CAN I USE MY OWN DOMAIN oN MY WEBSITE?
Of course yes. All our plans allow you to connect a domain to your website. Once you contract your plan, you will be able to obtain the domain you need through Wiblion and connect it automatically. If you already have a contracted domain, you can also connect it to your website without any problem.
What domain do they give me initially?
When you contract a web plan, a Wiblion subdomain will be generated based on the name you have given to your website. For example, if your website name is “my website” your initial domain would be “www.my-website.wiblionsite.com”. Later you can contract a domain and connect it to your page, or connect one that you already have previously.
How does wiblion, wordpress and divi builder work all together?
CAN I REALLY CUSTOMIZE 100% MY SITE using divi?
Yes, you can indeed customize your website up to 100% using Divi. Divi is a highly versatile and flexible WordPress theme and builder that provides extensive customization options.
With Divi, you have access to the Divi Builder, a powerful visual drag-and-drop page builder. This builder allows you to create and customize every aspect of your website, including layouts, colors, fonts, images, and more. You can easily add and arrange modules, such as text blocks, images, buttons, sliders, and forms, to design your pages exactly as you envision them.